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The fact that 25,000 retailers around the world have purchased MicroBiz software does show that our solutions meet the needs of small retailers. It’s...
Our primary target audience is B2B salespeople who use Salesforce.com. We are reaching them by embedding ourselves in the Salesforce ecosystem including...
Keeping it simple. Scheduling is a complex problem, and everyone seems to approach it a bit differently. We found out pretty quick that...
The biggest challenge was and is keeping things incredibly easy to use even as we add more features and extend the breadth of the application. Our...
The biggest hurdle lies in business development: it takes a long time to get from initial contact with a travel brand to actually signing the contract. Everybody...
It wasn’t a difficult decision to make because I wasn’t enjoying the job anymore, long shifts and not enough time spent with family and friends. I...
Client acquisition cost is very high in our industry. From the very beginning, we were clear that we have to deliver quality services at affordable pricing to...
I would encourage all would-be startup founders to pursue their dream and make it a reality. In my experience there is no “perfect moment” to start a...
Managing multiple products is like managing multiple businesses at once. It is much easier to do this later than...
Receiving half a million pound investment was great feedback for us in terms of reassuring us that...
I’m from Romania, born in the communist period. I began my mission as an entrepreneur mid 2000s when I bought cable internet in Bucharest...
What I find most interesting and rewarding is how we have witnessed the creation of our company from only a few employees in a small office, to...
Through our consignment service, we have created a new market instead of competing with all of the "watch buyers" out there. The problem with selling...
In the early days we were experimenting with consultancy and websites like a lot of small tech companies – trying to find our way. Then we started...
The biggest hurdle I’ve faced and continue to face is that I’m not a marketer. My background is in programming. As a result, a big challenge for me is...
How involved are you with the hiring process? Not just hiring, but building the team is a fundamentally important thing, it may be the most important thing...
What do you wish you’d have know 5 years ago? I wish Eric Ries had written “The Lean Startup” in 2007. The passage in the book about him spending 6 months...
Freeing yourself from that dependency should drive your entrepreneurial actions every day,” he said. “You need to have enough customers so that if, despite your best efforts, you lose some, it doesn’t matter.”...
Doing the foundations right, building an excellent team, focussing on the customer and building the right global culture. Building a big horizontal app like...
We were approached by Citrix who had some interesting ideas. They had various really successful online products, leaders in video conferencing with...
5 years ago I was 19 years old and I had just started studying business administration. I didn’t know what a startup was, I didn’t...
Taking on projects just for the money. Whenever we closed on a large project without having a deep connection with the client, they have...
Not sure what business we’ll be in, but I’m pretty sure we’ll be coming to work in jet packs. Bet on it...
I’m passionate about the online software revolution. Installing and maintaining desktop software is generally a pain in the a#@. Years ago, I recognized...
I met my cofounder, Dharmesh, while we were studying together at MIT. I think there are two things that have worked well for us. First, we have a complimentary...
Yes, that was very unfortunate. We currently host 2,000,000 online forms. One of the difficulties of our business is dealing with phishing. We suspended 65,000 phishing...
I grew up in childrens homes in the East End of London and left school at 15 with no qualifications and spent a year with a ZX Spectrum and a programming book. At 19 I was arrested in Atlanta...
The biggest factor is an unwavering attention to our clients and their success. We're investing very heavily in our product and engineering teams to...
oDesk is the world’s largest and fastest-growing online work company — we are actually larger than all other online work sites combined. We have achieved these results...
We never considered pitching, but we’ve always had interest from investors. Plenty of times we had serious discussions but the timing never felt right. We...
He was actually involved with Stepan. Max Levchin and Esther Dyson were actually both on the board of Stepan's company before Stepan and I had even met...
For us it is really anyone who is managing a large user base, which means e-commerce and consumer web services. We literally...
I had three dozen customers before I had a product, a team, a website, or even a company name, so in that sense "traction" came before the product...
Answering all of my emails. AND, we’re about to launch $30M endowment campaign for Ubuntu Education Fund, a campaign for Seeds of Peace...
I wish Eric Ries had written “The Lean Startup” in 2007. The passage in the book about him spending 6 months writing an IM feature nobody wanted and his realisation the company would have been in the same position if he sat on the beach sipping...
Yes! I recommend applying to everything as long as you think it can help your company. YC won’t make or break your startup but it’s an extremely valuable...
When that market collapsed, we had a look at what else people were doing on our website – and it turns out that the “PRINT THIS ARTICLE” link on any...
We want to flip the notion of traditional education on its head and make the sharing of knowledge social, accessible and enjoyable...
The great thing was that most people hated the previous name so much that they really celebrated the new one. I couldn’t have thought of a better marketing strategy!...
This is such a hard question! Moses Sanga is definitely near the top of the list. He grew up in one of the poorest villages in the world. He didn’t have shoes until...
Last time I checked we had 20-30K photos uploaded a day....
I lost over a million dollars into a hosting company. It was my worst investment to date. The idea we had was great, but the people who ran it weren’t...
We launched with a half baked product and we have been improving it every day. Our users know that and they are always giving us...
I think it helped create some mystery, and therefore interest, around the product, but the reason for our success thus far is most...
Be more aggressive. Sometimes in the past I have held myself back trying to be conservative in the way I run the business. I forget that only 7% of...
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