Comments on: Detaching the Elonex ONE

By: karen

karen — Mon, 27 Jul 2009 14:45:20 +0000

my daughters have owned these for 6 months now and at first were extatic with them but now realize how poor quality there are. one of them has been returned and replaced twice due to software errors (this was in the first 7 weeks) and now the hinges have siezed on both and the virtual keyboards dont stay on screen and are totally useless, the tech. support have been a complete waste of time they dont respond to contact now and refuse to do anything about the faults even though they are only 6 months old. i wish i had never wasted my money on these and had bought better to start with

By: Ashleigh

Ashleigh — Sun, 21 Jun 2009 19:32:54 +0000

Look, i think that, the elonex one is probably better for the younger people. I mean, you cant download anything, its battery times rubbish, and you can watch any form of animation, at all. i say give it to, at the most, An 11 year old.And the instructions are rubbish. Also it has a play tab but theres no games.

By: Joseph Felts

Joseph Felts — Sun, 01 Feb 2009 11:44:32 +0000

Yes, it’s obvious when you’ve purchased it and have it in possession. I have returned all three of mine and purchased two laptops for the children. We had three Elonexes’ as my wife and I switch between the laptop and PC, while my two daughters can do the same with their PC, and my son had his own laptop.

Now those horrid Elonex things have been returned and refunded, we have bought two bigger, better packed laptops for the children, and should be buying a third for ourselves within a month or so. That is far better than enduring the Elonexes’, mark my words. An absolute horiffic technological experience.

By: Best NETBOOK

Best NETBOOK — Mon, 05 Jan 2009 00:11:03 +0000

Well, it should be obvious to you by no that the Elonex is lacking. Get an Acer, an Asus a Samsung, an MSI or an HP instead.
If customer service is important, avoid Dell.

By: Ben Poole

Ben Poole — Tue, 04 Nov 2008 15:14:29 +0000

The Elonex One is a total load of ********!! and you are in idiot if you buy one!

By: Joseph Felts

Joseph Felts — Fri, 31 Oct 2008 16:45:37 +0000

Aaarrrggghh!! A disaster!! The wait for it was something, goodness knows how I found the patience. Having upgraded us tot he OneT fromt he One for waiting, they should have equally upgraded us to the OneT+ for waiting even further. I mentioned this to Elonex and got a firm but polite ‘no’.

When it was eventually delivered, I was very sceptical. It was so small, although I had notice of the measurements I still felt it would be bigger than it was. OK, so I unpacked it and read the instructions, put it in for charge, tried to turn it on and it wouldnt fire up. I felt it would with the charger connected and on but I decided to leave it overnight.

When I came to it in the morning and tried to turn it on, it was a case of try and try again. You have to (or I had to) hold the power button for one second and let go, as opposed to pressing it instantly. Eventually it came on and I managed to get around and connect it via Wi-Fi. However it was as poorly developed as one stated above. The package was rubbish.

“The lack of flash, ability to connect to secure sites and the lack of Java and Javascript are what spoil it for me.”

This is the closest to my opinion. Many sites just came up with a non-script error to which I had no alternative but to click ‘yes’ to get going. I expected it to be better to compete with other laptops as well as along the price range. The battery would last about half an hour before requiring charging and my one needed a charge almost every time I turned it on, despite having left it with a full charge previously.

I had files on my USB stick, when I connected it to the Elonex, I couldn’t get it to transfer, much less open. I downloaded programs but couldn’t get to open them either. The only good thing that has come from being involved with Elonex is the refund (I had ordered three of them and all three were faulty, with the batteries not holding its charge at all after a while). They were very rapid with the refund for which I am grateful because I would hate to endure fighting for it for a long period to equal the long period of waiting for it in the first place. Shambles. Will not be purchasing anything from Elonex again, regardless what it is.

By: steven guest

steven guest — Sat, 20 Sep 2008 19:30:27 +0000

stacey.
phone jamie at their head office as the shop just doesnt want to help.
Tel: 0871 222 3456

By: stacey

stacey — Thu, 18 Sep 2008 13:04:11 +0000

First of all it took 3 months for mine to get here i wanted it for my daughter who was starting college, when i finally received my laptop it didn’t work through whatever connection i tried, i’ve thried euthernet, wireless and even a dongle with no luck whatsoever……….

I’ve been onto elonex everyday to get some help but they have no idea what the hell they are doing.

If anyone has any solutions to this please let me know on this space

HELP!!!

By: STEVEN GUEST

STEVEN GUEST — Thu, 18 Sep 2008 12:23:04 +0000

i was offered the elonex onet+ as the upgrade from an elonex one+.
as no picture was show but the extra memory and ram was making it worthwhile and a free upgrade i thought it would be ideal.
to be quite honest i thought they were giving it to the customers that had been waiting a while.
when it finally arrived after 5 months i found it was completley different in design from the one+ it didnt have the keyboard removal option/tablet option.
it was just like a childs toy laptop and looked really naf and cheap.
i contacted Elonex and after being bumped to the despatch shop and back to the Head office a few times i finally got some sense and arranged an exchange for the one+ which although is slower as the tablet/bluetooth options on it.
i snet back the original one and today have just received the one plus i will let you know how i get on.

NB: there is a patch on the site for those who cannot get connected to the web which elonex told me the patch fixes this problem.

By: Eryl

Eryl — Sat, 13 Sep 2008 14:23:57 +0000

My One t+ arrived last week and initial thoughts were it looked good for £119. I could not get the wifi to work at home despite trying evey setting under the sun. On the Lan it was fine. 40 seconds to boot up and away. Logged onto Elonex and did the update via software installer and thought this might fix the Wifi but alas no. However I stayed in a hotel and used the Wifi to connect to the Web via a standard non encrypted link but then a username and password front web page. Everything worked well as I was able to log onto the company Web exchange server and do email etc. Could log onto my home PC via ‘Logmein’ and could open up Exchange and look at my emails however I could not type or send one. Might just have been a quirk so will try again if I can get on line. Used it in a coffee bar as well via another non WEP / WPA link and again it did the simple things well. However………

I CANT GET IT TO LOG ON TO WEP and WPA ENCRYPTED NETWORKS and it is driving me nuts. I rang the help desk who are very busy (not a good sign) and they rang me back the next day. They know they have an issue and say keep looking for an update. The manual is too basic and the support Web site is rubbish. They said just keep looking for an update but gave no time lines. I saw on this page if you use 11.b only that might work but my router will only do 11.b & g or 11.g only and playing with these will not fix it.

Has anybody got any bright ideas. I even turned off the WEP for a while on my home network and it still won’t work ….

I am restricted to coffee shops, hotels and my desk with the LAN.

Help !